Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website and services of Supera, a product of Zolopreneur LLC - Supera PS ("Supera," "we," "us"). By using the Service, you agree to these Terms.

1. The Service

Supera is a bilingual (English/Spanish) performance-review platform for small businesses, including probation and recurring reviews, 360° feedback, goals, acknowledgments, and optional credential tracking. We may update or improve the Service over time.

2. Eligibility

The Service is intended only for individuals 18 years of age or older. By using the Service you represent that you are at least 18, and businesses agree to add only individuals who are 18 or older.

3. Accounts & responsibilities

You are responsible for keeping account credentials secure and for activity under your account. Business customers are responsible for the accuracy of the information they enter and for having a lawful basis and any necessary consents to process their employees' information through the Service.

4. Acceptable use

You agree not to misuse the Service, including by breaking the law, infringing others' rights, attempting to disrupt or gain unauthorized access to the Service, or using it to send unlawful or unsolicited messages.

5. Messaging terms

The Service may deliver transactional messages (such as verification codes and review notifications) by SMS, WhatsApp, or email. Message and data rates may apply, and recipients can opt out of texts by replying STOP. Business customers are responsible for obtaining appropriate consent from their own employees to receive these messages. Included messaging is subject to a fair-use policy and may change.

6. Fees, billing & cancellation

Paid plans are billed per user. The Service is free for up to 5 users. Subscriptions have no long-term contract, can be cancelled at any time, and annual plans are eligible for a prorated refund of the unused period. Prices and included features may change on a going-forward basis.

7. Not legal or HR advice

Supera is a documentation and workflow tool. It does not provide legal, employment, or HR advice, and using it does not create an attorney–client or advisory relationship. You are responsible for your own compliance with applicable employment and other laws.

8. Language

We provide these Terms in English and Spanish for convenience. The English-language version is the official, governing version; any translation is provided for information only.

9. Disclaimers & limitation of liability

The Service is provided "as is" without warranties of any kind to the fullest extent permitted by law. To the maximum extent permitted by law, Supera will not be liable for indirect, incidental, or consequential damages, and our total liability is limited to the amounts you paid for the Service in the 12 months before the claim.

10. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date reflects the most recent change; continued use of the Service means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws rules.

12. Contact

Questions about these Terms? Use the contact form on getsupera.com.